Skip to content
Service 14

Website accessibility that lets every customer use your site

Accessibility audits and fixes for websites and online stores to WCAG 2.1 AA, so everyone can use them, including by keyboard or screen reader.

  • English-speaking, UK +1h

Free quote · reply within 1 business day · no obligation

Many people use the web differently from how most sites are built: with a keyboard instead of a mouse, with a screen reader, with heavy zoom or with colour vision that makes low-contrast text hard to read. If your website does not work for them, they cannot read your offer, complete a form or check out. Hap Web-in audits and fixes websites, online stores and web applications to the WCAG 2.1 AA standard for businesses across the UK and Europe, and builds new projects accessible from the first design.

In the EU, the European Accessibility Act (EAA) has applied since 28 June 2025 and covers, among other things, e-commerce and other services to consumers; microenterprises providing services are exempt. In the UK, accessibility is expected of a professional website, and WCAG is the reference. We do not give legal advice. We do the technical work: test the site criterion by criterion, fix the issues in code and design, retest, and hand over an audit report that shows exactly what was checked and what changed.

Why it's worth it

A site more people can actually use, backed by a clear audit report, a prioritised fix plan and work to the WCAG 2.1 AA standard.

01

An audit you can act on

We test with a keyboard, screen readers and automated tools, and check every result against the WCAG 2.1 AA success criteria. You receive a report listing each issue, where it occurs, who it affects and the order in which to fix it.

02

Fixes in code, not overlays

We fix contrast, focus states, keyboard navigation, alt text, forms and error messages, headings, landmarks and screen-reader labels in the source code itself, then retest so every fix works in real use, not only in an automated scan.

03

Easier for every customer

Clear contrast, visible focus, understandable forms and a logical heading structure help everyone, including someone using their phone in bright sunlight. A well-structured page is also easier for search engines to understand.

Frequently asked questions

Web Accessibility & WCAG

The European Accessibility Act is an EU directive that has applied since 28 June 2025. It covers certain products and services for consumers, including e-commerce, and EU countries implement it through national laws, such as the BFSG in Germany. Microenterprises providing services are exempt. Whether it applies to your business is a question for your legal adviser; we handle the technical side to WCAG 2.1 AA.

Ready to start?

Web Accessibility & WCAG

Tell us about your business and get a clear quote within one business day.

Free quote · reply within 1 business day · no obligation

What you can count on

  • Reply within 1 business day
  • Written quote before we start
  • You own the code & domain
  • Calls in English or Albanian
Get a free quote